Unit 1 Developing Effective Communication Essay - 795 Words

Unit 1 – Developing Effective Communication P1 Explain the role of effective communication and interpersonal interaction in a health and social care context. M1 Asses the role of effective communication and interpersonal in health and social care with reference to theories of communication. Context Formal Formal communication is important in a health and social care context. Formal communication shows respect for others and is an effective way of communicating when used. Formal communication would be used by professionals talking to other professionals, in a reception area and in a meeting. Formal communication is effective in these circumstances as you’re more likely to be taken seriously. In some circumstances you†¦show more content†¦An example of when it could be used is, ‘What time shall I come see you today?’ Signing Signing is an effective way of communicating the deaf and hard of hearing. It’s effective because signing is the main way to communicate with the deaf and can sometimes be the only way of communicating with a certain deaf person. Therefore signing would be used in any setting where needed. Interpersonal interaction Slang Slang can actually be used effectively in a health and social care context. Slang is an informal way of speaking, usually this happens in social situations, but not how you would preferably speak to your boss. However, service users may be more comfortable when you use informal language such as slang. It could make them feel more at ease and more at home around you. Formal language could make service users feel uncomfortable and that you may be looking down at them if they do not understand. It could be used where chats are being taken place with a service user’s family. Jargon Jargon is used by professionals to communicate effectively and easier within their group or profession, this is when it is effective. It probably would not be effective from professional to service user. This would only be used in professional settings such as meetings. Non-verbal communication Posture Your posture can tell people whether you are interested in what they have to say or not. For example, when talking to a service user the best effective way ofShow MoreRelatedCommunication Project Management Plan And Communication Plan1454 Words   |  6 Pages Communication is one of the most complicated aspects of project management. There are an infinite number of projects that has failed due to communication within the project team and the project stakeholders. Communication plan, and stakeholder management plan are one of the most important parts of project management. These two plans are the key for the project to complete successfully. 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